This is a huge issue for us as we have intentionally disabled transcripts for the related meetings and have major security concerns with an unapproved ai monitoring the meetings. Did this problem get resolved, as I am continually fed up with read.ai hijacking my meetings and overriding my zoom recordings How do I get rid of it? Any advice or suggestions would be greatly appreciated—I really need Zoom to work on mobile data for my meetings on the go. You’re correct that the ZAK token is required to join a meeting on behalf of a user, but it’s actually not needed if you just want the bot to join on its own. Zak token is to join a meeting on behalf of a user right.? When call client.join(meetingId, token, userName, passcode) will create new meeting session instead.
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Thank you for your prompt reply.Do you know if support for retrieving AI Call Summaries via Server-to-Server OAuth (account-level) is available now, or if it might be on the roadmap for future updates? I’ve noticed that ai_call_summary_id appears in the call log details, but I can’t find any documented endpoint to retrieve the summary content itself. The issue usually occurs during the process of a user joining a session when the host ends the session. There is indeed a scenario where the meeting is ended, which is unrelated to the client.init method but rather to the client.join method. If you have any other questions, do not hesitate to reach out to contact Read support since they will be better equipped to assist you!
Meeting join token not working in zoom meeting linux sdk
I did find it in the other meeting headless linux sample template repo though which may be what you’re referring to based on the screenshot you shared? The config.toml is updated at run time so there is no chance of the token getting expired. How to resolve this error and what I’m doing wrong here.? New devleopers are using this, but not with a free account.
I want a ticket opened for me as well to get rid of this in my account. I also don’t have the app in my Zoom settings. I never signed up with Read.ai so I can’t go to that account to disable it. I am having the same issue and cannot get Read.ai off my account. Made sure my mobile data is turned on and working (other apps like YouTube and Instagram work fine). In contrast, The ZAK token is necessary to join as an authenticated user, especially when mandatory login is enforced
- It can be accessed via admin and user-auth app.
- I want the bot to join independently, not behalf of a user.
- The issue usually occurs during the process of a user joining a session when the host ends the session.
- @amanda-recallai If you take a look at the meeting_service_interface.h file in linux meeting sdk .
- Can you please open a ticket for me?
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Hello, we are having the same issue. It is not added, and has never been approved in our App Marketplace dashboard. Please submit a ticket for me to assist with removing it.
- Checked for Zoom app updates—it’s up to date.
- Can a ticket be created for me as well?
- For more information about how we process your personal data, please refer to our Privacy Notice.
- This is a huge issue for us as we have intentionally disabled transcripts for the related meetings and have major security concerns with an unapproved ai monitoring the meetings.
- Hi @kkempin @suzanna @blinas @julien1I created a support ticket on your behalf, you should hear back from our team soon.Please make sure to follow up with them
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Hi @elisa.zoom , our organization has the same issue – can you please assist in completely removing read.ai and blocking it to all users of account? Hopefully there is a better fix than creating an individual support ticket for each case as this is clearly an issue for many users. The app was never installed in our org’s Zoom account but it is showing up in countless meetings.
I want the bot to join independently, not behalf of a user. @amanda-recallai If you take a look at the meeting_service_interface.h file in linux meeting sdk . This will allow you to start a meeting and join authorization-required meetings too One thing to mention is that join tokens are not authorization tokens and to join a meeting that requires login, you’d need to supply a ZAK token. I took a look and can’t find the reference to the error in the template you shared. Realtime Media Streams (RTMS) is a data pipeline that gives your app access to live audio, video, and transcript data from Zoom Meetings.
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Hi @av11I created a support ticket on your behalf, you should hear back from our team soon.Please make sure to follow up with them Hi @achen @brian11 @brooksntI created a support ticket on your behalf, you should hear back from our team soon.Please make sure to follow up with them Hi @kkempin @suzanna @blinas @julien1I created a support ticket on your behalf, you should hear back from our team soon.Please make sure to felicebet follow up with them Hey @jphil16 and @debbiechurchI created a support ticket on your behalf, you should hear back from our team soon.Please make sure to follow up with them I created a support ticket on your behalf to remove Read AI from your account.
However, I can’t give you a specific time threshold. If guest init too long after host ended the meeting. For more information about how we process your personal data, please refer to our Privacy Notice. This website is only intended for users over the age of 18.
Has anyone else faced this issue? None of these steps have worked, and I’m starting to wonder if it’s a setting I’m missing or if my carrier is blocking Zoom for some reason. Toggled airplane mode on and off to reset the connection.
Will I be able to get the AI call Summaries if i do an Oauth 2.0 S2S request before and get the token? I can share with the team to request adding to product roadmap. And would like to request a simple way to access the AI call summary from the callId alone, rather than relying on userId. Would appreciate any insight into whether this functionality is available now or potentially on the roadmap. If step 1 is completed but step 2 has not yet finished connecting to the media server, and the host ends the session during this time, it results in a JOIN_MEETING_FAILED error.
The Join Token allows you to join meetings without authentication requirements, but it will fail when “require authentication to join” is enabled (as you’ve seen with error code 23) Is the purpose of join-token option in sdk is to allow a bot to a meeting with mandatory login option enabled.? I also have the same issue, not in apps and its still infiltrating all my zoom calls I have Read AI removed from my Zoom account but it continues joining my meetings. They want me to log in, and I can’t, as their app is not even allowed by my admin. I contacted Read.ai support team, and they refused to delete my account.
The seminar ran through the night, so I set Zoom to record so I could review it in the morning. Hey @Valentina are you still running into this issue? Hi,Please help me remove Read.ai from my account.
With only Client ID, Client Secret, and the meeting URL I am getting error @amanda-recallai It didn’t work as in the meeting setting I have enabled “require authentication to join” option for the meeting that my bot is trying to join . My suggestion here would just be to omit any kind of join token in your config.toml, and instead just provide your Client ID, Client Secret, and the meeting URL that you want to join.